Nanorep Technologies, a leading provider of intelligent self-service, virtual assistants, and smart bot solutions, today announced it has been named by Gartner as a Vendor to Watch in the firm’s recent Market Trends report on Human-Machine Interactions.

The March 2017 report entitled “Market Trends: Human-Machine Interactions – Role of Voice Across Devices and Ways to Enhance Customer Experience” provides recommendations on using voice to enhance customer experience. According to Gartner, “voice will play a growing role in interactions across devices in the next two years.”

Read more on PR Newswire here.