When deciding who to hire, we think we’re rational, logical actors. But sometimes, our logical brains get short-circuited when processing too much or too little information. Having too many choices can be paralyzing. This “paradox of choice,” a term coined by psychologist Barry Schwartz, is the frustration we feel when choosing among too many options. Psychologists have also discovered the opposite phenomenon: “single-choice aversion,” or the dissatisfaction we feel when choosing from too few options.
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